ORDERS

NZ, Australia, UK, France, Canada, USA, Singpore, Japan

New Zealand:

FREE express shipping for all NZ orders

Australia:

FREE express shipping for orders NZD $50 and over

FLAT RATE of $10.00 for orders under NZD $50

Rest of the world:

USA, CANADA, MEXICO, FRANCE, UK, IRELAND, GERMANY, ITALY, SPAIN, SINGAPORE, JAPAN

FREE international express shipping for orders NZD $100 and over

FLAT RATE of $30.00 for orders under NZD $100

All orders will be processed and dispatched from our warehouse within 3 to 5 business days*. All orders are shipped from Auckland, New Zealand.

*Exceptions for Covid-19 restrictions.

New Zealand:

Allow 1-3 days for delivery

Australia:

Allow 3-8 days for delivery

Rest of the world:

Please allow 7-12 business days for delivery

Please note that during sales periods there may be a delay of up to 2 days to process and dispatch your order.


COVID-19 Update:

Orders will be processed and dispatched on time, however due to the impact of COVID-19 New Zealand Post has advised some delays to its delivery service. Please click here to see if your country has been impacted.

We are still dispatching orders to countries in lockdown until further notice from New Zealand Post. If this changes, we will notify you.

Once your order has been shipped you will receive a confirmation email with your tracking details.

If you wish to change or cancel your order please email us at info@mintwear.co as soon as possible. However, if your order has already been dispatched from our warehouse, we will not be able to cancel or refund you. Orders placed during sale periods cannot be cancelled once placed.

International deliveries (outside of New Zealand) might incur import taxes and customs duties. Please contact your local customs office for more information.

RETURNS

Due to hygiene reasons it is against the law to exchange or refund underwear. Check our size guide to choose the right MINT for your body.

If you have a faulty item, or a colour, style or size you didn’t order, let us know within 30 days of receiving your MINT underwear so we can organise a replacement free of charge. Please email us at info@mintwear.co with your order number, a brief description of what is wrong and images of the fault or incorrect item.

PRODUCT AND SIZING

If we are out of stock, there’s no need to panic! Simply pre-order, sit back and wait for your MINT to arrive on your doorstep.

MINT is for all men and our sizes aim to reflect this.

TRUNKS

Best suited to leaner MINT Men with thinner thighs.

XXS to XXL

BOXERS

Best suited to MINT Men with larger thighs.

S to 5XL

Find the right MINT for your body with our size guide.

Aside from being buttery soft, breathable and durable, you can find out here why bamboo is good for MINT Men and good for the planet.

Gentle machine wash in cold water with similar colours and a mild laundry detergent. Fabric softeners and strong detergents can damage the underwear and reduce the durability of the fabric. Line dry in shade.

ETHICS AND SUSTAINABILITY

Our 100% organic bamboo is grown in Hebei Province, China, with no fertilisers or pesticides and using only rain water. Read more about our bamboo process here.

MINT is designed in New Zealand by three childhood friends and made by our incredible team in China, where the best bamboo grows. With a strong focus on quality, integrity and sustainability, we are proud of the factory we use and the team of skilled artisans who craft each pair of MINT with meticulous attention to detail.

As global citizens we do not discriminate because of their background or where they are from. Rather, we believe in giving the best person the job. We stand behind our team and every person involved in the making of MINT. 

Absolutely. We have strict expectations that all our suppliers adhere to, including a safe and fair working environment, no child labour and no forced labour.

PROMOTIONS

Any new users who join the moveMINT and sign up to receive marketing emails will go in the monthly draw to win a $100 MINT voucher. The competition is valid for one calendar month, with a winner randomly selected on the first of the following month.

Eligibility: You must be signed up to the MINT mailing list at the time of the draw. Winners will be notified via email.